Our Story

You’ll want our team on your team

How HLI Made Its Mark on the World’s Most Challenging Logistics Sector

HLI Government Services, a certified Veteran-Owned Small Business (VOSB), was formed to provide seamless, end-to-end logistics services to government / defense contractors. Never satisfied with the status quo, HLI developed highly disciplined process improvements to better serve our military clients.

These proprietary processes were so successful in the government sector, we expanded into food and beverage logistics, healthcare transportation, industrial manufacturing, and hospitality FF&E.

Fulfilling Government Contracts—What You Don’t Know CAN Hurt You!

Manufacturers, dealers, and distributors who sell their products to the government or military are required to comply with many demands, rules and regulations that are unique to this sector, whether to a military installation, a federal building, within the U.S. or internationally.

To help our customers meet these complex requirements, HLI developed the services, processes and global network required to comply with the strictest government regulations and the most demanding customers.

We Deliver!

HLI helps companies serving all sectors to maintain a successful relationship with their most demanding customers. We fulfill the most important part of the sale—making the final delivery to your customers while mirroring the same high level of customer service that you provide to your customers.

5-Star Customer Service

HLI’s customer service model incorporates a unique set of tools and technologies that include:

  • A commitment to earning your trust through transparency and open communication
  • A dedicated representative for each customer + 24 / 7 support and visibility
  • An in-depth understanding of the legal and regulatory contractual obligations our government customers must meet (e.g., GSA, DLA, DoD)
  • Customer access to HLI online systems for tracking and updates
  • A driver compliance database to guarantee qualified, vetted trucks and drivers

Our Leadership Team: Career Executives with an Entrepreneurial Approach

HLI Government Services is led by seasoned executives, from high-profile 3PLs and carriers, who have worked in the government and commercial sectors for decades. They have assembled an impressive global network of providers who prioritize customer service above everything! Once you experience our personalized customer focus and attention to detail you will never go back.

John Clancey

Founder, Chief Executive Officer

John Clancey founded HLI in 2010 and has built it into a premier transportation logistics company with specialized expertise in hospitality and military / government logistics. A transportation executive for more than 30 years, Clancey was CEO of SeaLand Service for nearly 10 years. After SeaLand was acquired by Maersk, the world’s largest container ship and supply vessel operator, Clancey served as chairman at Maersk for 11 years. He is currently a director at Maersk, as well as an advisor to multiple companies in the global logistics industry.

Ben Murphy

President

Ben Murphy is President of Charlotte-based Hospitality Logistics International, LLC (“HLI”). HLI is a leading provider of logistics services to clients in the hospitality, healthcare and government/military sectors, focused particularly on transportation, warehousing and installation of furniture, fixtures and equipment at its client’s facilities around the globe. Since joining HLI in 2010, Ben has led the company through a period of rapid and sustained growth, aggressive expansion of its services offered and markets served, and significant enhancement of its worldwide network of clients and service providers. Before joining HLI, Ben held positions of increasing responsibility with Expeditors International, a Fortune 500 logistics company based in Seattle. Ben is a member of YPO and serves as a mentor to companies participating in the Queen City Fintech accelerator program. A 2002 graduate of Denison University, Ben and his wife, Meghan, have three children and live in Charlotte.

Rich Jabara

Vice President

Rich Jabara leads HLI’s Government Services division. For more than 30 years Rich has worked in executive management at companies such as XPO Logistics, Menlo Logistics, American President Lines (APL), and UPS Logistics. His experience has provided unique opportunities to integrate his background in transportation, logistics, technology, and finance. For the past 15 years of his career Rich has focused on the complex challenges of global, multi-modal DoD logistics.

You Can Get There From Here

HLI is strategically positioned across the U.S. and operates a robust agent network in Europe, Asia, the Middle East, and Africa to provide global logistics services worldwide.

US Offices

  • Charlotte, NC (HQ)
  • Chicago, IL
  • Los Angeles, CA
  • Washington, DC
  • New York, NY
  • San Francisco, CA
  • Norfolk, VA

Agent Network

  • Europe
  • Asia
  • Middle East
  • Africa